A Recent Study Showed That Firms Used Two Different Kinds

question 81

Multiple Choice

A recent study showed that firms used two different kinds of metrics when analyzing performance on innovation and new product development.These consist of output and input metrics.Which of the following is an input metric?

• A)number of new products or services launched
• B)R&D spending as a percentage of sales
• C)return on assets (ROA)for existing products or services
• D)customer satisfaction with new products or services
• E)revenue growth due to new products or services