The Closing Stage in the Selling Process Involves Obtaining a Purchase

question 316

Multiple Choice

The closing stage in the selling process involves obtaining a purchase commitment from the prospect. This stage is the most important and the most difficult because the salesperson must determine when the prospect is ready to buy. Telltale signals indicating a readiness to buy include

• A)body language, statements, and questions.
• B)questions, financial negotiation, and counteroffers.
• C)negotiations, questions, and requests for assurance.
• D)eye contact, body language, and requests for assurance.
• E)questions, statements, and financial negotiations.

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Definitions:

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