Intangible Items Such as Airline Trips, Financial Advice, or Telephone

question 169

Multiple Choice

Intangible items such as airline trips, financial advice, or telephone calls that an organization provides to consumers are referred to as

• A) production goods.
• B) support products.
• C) services.
• D) goods.
• E) benefits.

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Definitions:

Merit Pay Plan

A compensation strategy designed to reward employees based on their job performance, as opposed to seniority or hours worked.

Incentive Pay Plan

A compensation strategy designed to reward employees based on their performance, achievements, or meeting specific targets.

Incentive Pay Plans

Compensation strategies designed to motivate employees through financial rewards based on performance, productivity, or achievement.

Base Pay

The initial salary given to an employee, not including benefits, bonuses, or any other potential compensation.