The ________ Cost of a Service Is the Cost of Paying

question 67

Multiple Choice

The ________ cost of a service is the cost of paying the person used to provide the service along with any needed equipment.

• A) intangibility
• B) inconsistency
• C) inseparability
• D) inventory
• E) hidden

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Definitions:

Certainty

The state of being without doubt or the confidence in a fact or outcome being true or guaranteed.

Risk

The potential for loss or harm associated with taking an action or a decision.

Uncertainty

The state of having limited knowledge or lacking information about an event, making its outcome unpredictable.

Reverse Brainstorming

A creative problem-solving technique that focuses on identifying problems instead of solutions, thereby highlighting areas for improvement.