The Dimension of Service Quality Called __________ Is Caring,and Individualized

question 68

Multiple Choice

The dimension of service quality called __________ is caring,and individualized attention provided to customers.

• A)assurance
• B)reliability
• C)responsiveness
• D)empathy
• E)sympathy

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Definitions:

Green-Sensitive

Referring to cells or mechanisms in the visual system that are particularly responsive to green wavelengths of light.

Cones

Photoreceptor cells in the retina of the eye that function in bright light and enable the perception of color and fine detail.

Brain Damage

Physical harm to the brain that can result in impairments in cognitive function, physical abilities, or emotional regulation.

Visual Face Recognition

The cognitive process of identifying and discerning faces from other objects in the visual field, an essential component of social interaction and communication.