When Shopping on the Internet,most Consumers Assume Their Personal Information

question 66

Multiple Choice

When shopping on the Internet,most consumers assume their personal information is confidential.Subscribers to America Online (AOL) were upset when AOL proposed giving member information to its partners without telling them.This is related most directly to consumers' right to

• A)be heard.
• B)be treated courteously.
• C)safety.
• D)happiness.
• E)be informed.

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Definitions:

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, which increases or decreases the likelihood of a behavior being repeated.

Classical Conditioning

A learning mechanism in which a neutral stimulus becomes associated with an innately meaningful stimulus and acquires the capacity to elicit a similar response.

Rewards

Incentives or positive reinforcements given to encourage certain behaviors or outcomes.

Punishments

Consequences applied with the intention of reducing or eliminating undesirable behaviors.