Practices That Include Filing Warranty Claims After the Claim Period

question 17

Multiple Choice

Practices that include filing warranty claims after the claim period, misredeeming coupons, and making fraudulent returns of merchandise are examples of

• A) normal and reasonable consumer behavior.
• B) unethical practices by consumers.
• C) acceptable consumer code of ethics.
• D) costs to be passed along to shareholders as a part of doing business.
• E) violations of the Consumer Bill of Rights.

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Definitions:

Romberg Test

A neurological test used to assess balance and the sense of proprioception, where the patient stands with feet together and eyes closed.

Rinne Test

A hearing test using a tuning fork to assess the difference in sound perception between air conduction and bone conduction.

Pure Tone Audiometry

A hearing test that uses tones of various frequencies and intensities to determine a person's hearing thresholds.

Bronchovesicular Breath Sounds

Breath sounds that are a mix of bronchial (heard over the trachea) and vesicular (heard over the lung tissue) sounds, indicative of normal airflow through the bronchial tree.