Two Increasingly Important Values for Consumers Around the World Are

question 82

Multiple Choice

Two increasingly important values for consumers around the world are

• A)self-esteem and fitness.
• B)wealth and health.
• C)patriotism and friendship.
• D)family and fun.
• E)sustainability and preservation of the environment.

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Definitions:

Customers

Persons or organizations that buy products or services from a company.

Intangible

Describes something that cannot be physically touched or measured, such as services, brand reputation, or intellectual property.

Reliability

The degree to which a service, tool, or system consistently performs according to its intended or required outcome without failure.

Responsiveness

The speed and quality with which an organization reacts to customer inquiries, complaints, or orders.