A Bank Office with Five Tellers, Each with a Separate

question 121

True/False

A bank office with five tellers, each with a separate line of customers, exhibits the characteristics of a multiphase queuing system.

---

Definitions:

Span of Control

The number of subordinates that a manager or leader can efficiently manage and oversee.

Centralisation

Centralisation is the concentration of authority for most decisions at the top level of an organisation.

Functional Authority

The right granted to individuals or departments to make decisions and issue directives within a specific area of expertise.

Subsystems Design

The process of designing parts of a system that can function independently but contribute to the overall performance and objectives of the whole system.