An Airline Ticket Counter, with Several Agents for One Line

question 23

Multiple Choice

An airline ticket counter, with several agents for one line of customers, is an example of which of the following?

• A) single-server, single-phase system
• B) single-server, multiphase system
• C) multiple-server, single-phase system
• D) multiple-server, multiphase system
• E) cross-server, single-phase system

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Definitions:

Peer Pressure

A social influence exerted by one’s peer group encouraging individuals to change their attitudes, values, or behaviors to conform to group norms.

Conformation

The arrangement or structure of something, particularly referring to the physical shape or configuration.

Bickering

Petty arguing or disputing often characterized by repetitive, trivial, and irritating exchange between individuals.