________ Refers to the Physical Surroundings in Which a Service

question 197

Short Answer

________ refers to the physical surroundings in which a service takes place, and how they affect customers and employees.

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Definitions:

Parallelism

The use of components in sentences that are grammatically the same, or similar in their construction, sound, meaning, or meter.

Consistency

The quality of maintaining a uniform, stable, and predictable character or performance over time.

Concise Language

The use of few words to convey an idea effectively without unnecessary elaboration.

Antidepressants

Medications used to treat depression and other mental health conditions by adjusting chemicals in the brain.