Examlex
Which of the following is among the eight determinants of revenue and volume for a service firm?
Customer Really Wants
The deep-seated desires or needs of customers, often beyond the surface-level demands or expectations, crucial for product development and marketing strategies.
What Works
An approach or method that has been proven to yield successful results or outcomes.
Making Decisions
The cognitive process of selecting a course of action from among multiple alternatives.
Convergent Thinking
A problem-solving technique involving bringing multiple ideas together to find a single, best solution to a given problem.
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