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In mass service and professional service, the operations manager should focus extensively on:
Civil War
An internal conflict between factions or regions within the same country, where the factions fight for political control, ethnic or religious reasons, or territorial independence.
Protective Tariffs
Taxes imposed on imported goods to protect domestic industries from foreign competition by making imported goods more expensive.
Mass-Consumption Society
A society characterized by the widespread purchasing and use of consumer goods by a large proportion of the population.
Economic Decline
A period characterized by reducing economic activity, falling GDP, and increasing unemployment.
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