________ Is a Process for Determining Customer Requirements and Translating

question 72

Short Answer

________ is a process for determining customer requirements and translating them into attributes that each functional area can understand and act upon.

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Definitions:

Martin Luther King, Jr.

An influential American civil rights leader known for his advocacy for nonviolent resistance and his role in advancing civil rights and racial equality in the United States.

Homophily

The tendency of individuals to associate and bond with similar others, often leading to social and economic networks characterized by high degrees of similarity in beliefs, values, and social status.

Multiracial

Describing individuals or groups composed of or identifying with more than one racial background.

Lutheran Church

A major branch of Protestant Christianity, which identifies with the theology of Martin Luther, a 16th-century German reformer, known for its emphasis on justification by faith alone.