An Operations Manager Is Performing a Factor-Rating Analysis to Help

question 32

Multiple Choice

An operations manager is performing a factor-rating analysis to help her choose an outsourcing provider.She is focusing on three factors: A,B,and C,with weights of .50,.20,and .30,respectively.She has scored one potential outsourcer,Ling Services,on each of the factors using a scale of 10-50.Ling Services received a score of 30 for factor A,46 for factor B,and 22 for factor C.What is the factor-rating score for Ling Services?

• A)98.0
• B)32.7
• C)21.8
• D)29.2
• E)30.8

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Definitions:

Culturally Aware

Having an understanding of and sensitivity to the values, practices, and customs of different cultures.

Multicultural Teams

Work groups composed of members with diverse cultural, racial, and ethnic backgrounds.

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The lack or deficiencies in qualities, actions, or performances when compared against a standard or desired level.

MBTI

MBTI, or Myers-Briggs Type Indicator, is a psychometric assessment designed to measure psychological preferences in how people perceive the world and make decisions.