Which One of the Following Approaches for Scheduling Customer Demand

question 7

Multiple Choice

Which one of the following approaches for scheduling customer demand would be appropriate for a fancy hotel?

• A)backlogs
• B)reservations
• C)service on demand
• D)appointments

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Definitions:

Behavior

The actions or reactions of an individual, usually in relation to the environment, which can be observed externally.

Experimental Method

A research method that tests hypotheses and establishes cause-and-effect relationships by manipulating and controlling conditions.

Control Groups

In experiments, groups whose members do not obtain the treatment, while other conditions are held constant.

Cause and Effect

The principle that an action or event will produce a certain response or outcome (effect) directly attributable to that action or event (cause).