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Table 14.3 Columbia Appliance Sells and Delivers Appliances in the Columbia,South Carolina

question 142

Multiple Choice

Table 14.3
Columbia Appliance sells and delivers appliances in the Columbia,South Carolina area.The Operations and Supply Chain Manager wants to be able to predict the delivery crew's hours for easier scheduling.The delivery crew,consisting of a truck and two workers,must load the truck each day and then drive the truck to various locations to deliver appliances.Variables each day include miles driven and the number of deliveries made.The manager has collected data for the past five weeks,and has recorded the following average daily crew hours worked,miles driven and deliveries made:
The manager uses the multiple regression model in POM for Windows and obtains the following results:
-Use the information provided in Table 14.3.If 10 extra miles of driving is added to the crew's daily work,how much time is added to their work schedule for that day? (Assume all other variables are held constant. )

Definitions:

Operant Conditioning

A behavior tuning process in which the amplification or suppression of actions is mediated by reinforcements or retributions.

360-Degree Feedback

A process in which employees get anonymous, confidential feedback from colleagues, including peers, direct reports, and managers.

Task Leadership

The aspect of leadership that focuses on accomplishing goals and managing the tasks and objectives of a team or organization.

Human Factors Psychology

A field of psychology that examines how people interact with products, systems, and environments to improve safety, performance, and satisfaction.