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One tactic of Total Preventive Maintenance (TPM) is to make workers responsible for routine minor maintenance of their own equipment.
Self-verification
The process through which individuals seek to confirm their self-concept by encouraging feedback that aligns with their existing beliefs and perceptions about themselves.
Biased Affective Forecasting
The tendency for people to inaccurately predict the intensity or duration of future emotional states, often underestimating the capacity to adapt to life changes.
Basking In Reflected Glory
The tendency to enhance one’s image by publicly announcing one’s association with those who are successful.
Robert Cialdini
An American psychologist known for his work on the psychology of persuasion, compliance, and negotiation.
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