________ Is a Qualitative Lean Tool for Eliminating Waste That

question 76

Short Answer

________ is a qualitative lean tool for eliminating waste that involves current state and future state drawings, and an implementation plan.

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Definitions:

Highest-Quality Service

The most superior level of service delivery that exceeds customer expectations.

Personal Attacks

Negative or critical comments aimed at demeaning or insulting someone rather than addressing the argument or issue at hand.

Regular Customer

An individual who frequently visits or purchases from the same business, showing loyalty over time.

Bad Service

A term used to describe poor performance or inadequate customer service that fails to meet expectations or needs.