[Solved] Table 7.1 The figure above shows the call routing process for a customer service call center.Incoming calls are routed,depending on the complexity of the caller's request.Simple request are routed to work center B,while the more complex calls are routed to work center C (which also takes simple calls when not busy).The numbers in parentheses are the time in minutes for each step of the process. -Use the information in Table 7.1.Where would you expect customer wait times to occur? A)D only B)C and D C)A only D)E only Heterosexual: Referring to a sexual orientation towards individuals of the opposite sex. Homosexual: A term used to describe individuals who are physically, romantically, or emotionally attracted to people of the same gender. Erotic Plasticity: The degree to which an individual's sex drive or sexual orientation can be changed by societal or situational factors. Gender Differences: The distinctions in characteristics, behavior, and roles traditionally associated with being male or female in a given society.