With a Single-Server Model, Increasing the Arrival Rate by 10

question 64

Multiple Choice

With a single-server model, increasing the arrival rate by 10 percent and also increasing the service rate by 10 percent will result in a(n) :

• A) increase in the utilization of the server.
• B) increase in the average number of customers in the system.
• C) decrease in the average time spent in the system, including service.
• D) increase in the waiting-line time.

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Definitions:

Fixed Commission

A set fee or percentage of a transaction's value paid to agents or brokers for their services.

Sales Agents

Individuals or entities that are authorized to sell products or services on behalf of a company.

Pricing

The strategy or method a business uses to determine the cost to consumers for goods or services.

Franchisee

An individual or company that is granted the right to do business under the franchisor's brand and system in exchange for a fee.