The Lock Box Department at Bank 21 Handles the Processing

question 13

Multiple Choice

The lock box department at Bank 21 handles the processing of monthly loan payments to the bank, monthly and quarterly premium payments to a local insurance company, and bill payments for 85 of the bank's largest commercial customers. The payments are processed by machine operators, with one operator per machine. An operator can process one payment in 0.25 minute. Setup times are negligible in this situation. A capacity cushion of 20 percent is needed for the operation. The average monthly (not annual) volume of payments processed through the department currently is 400,000. However, it is expected to increase by 20 percent. The department operates eight hours per shift, two shifts per day, 260 days per year. How many machines (not operators) are needed to satisfy the new total processing volume? (Round up to the next whole integer.)

• A) fewer than 7
• B) 7
• C) 8
• D) more than 8

---

Definitions:

Sleep Apnea

A sleep disorder characterized by pauses in breathing or periods of shallow breathing during sleep.

Increased Risk

A higher than normal possibility of experiencing a negative event or outcome.

Heart Failure

A medical condition in which the heart is unable to pump sufficiently to maintain blood flow to meet the body's needs.

Cannabis

A plant species, of which marijuana and hemp are varieties, used for medicinal and recreational purposes due to its psychoactive properties.