Historically,the Average Time to Service a Customer Complaint Has Been

question 97

Multiple Choice

Historically,the average time to service a customer complaint has been 3 days and the standard deviation has been 0.50 day.Management would like to specify the control limits for an chart with a sample size of 10 and 3- sigma limits.The UCL for the chart would be:

• A)less than or equal to 3.30.
• B)greater than 3.30 but less than or equal to 3.40.
• C)greater than 3.40 but less than or equal to 3.50.
• D)greater than 3.50.

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Definitions:

Cognitive Abilities

Mental capabilities that include thinking, reasoning, problem-solving, and information processing.

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The junctions through which neurons signal to each other or to non-neuronal cells such as those in muscles or glands.

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