In a Swim Lane Flowchart, the Line of Visibility Is

question 67

True/False

In a swim lane flowchart, the line of visibility is used to separate the process steps in view of the customer from those hidden from view of the customer.

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Definitions:

Audience Benefits

Benefits or advantages that the audience gets by using the communicator’s services, buying the communicator’s products, following the communicator’s policies, or adopting the communicator’s ideas. Audience benefits can exist for policies and ideas as well as for goods and services.

Extrinsic Motivators

External incentives or rewards, such as money or grades, used to drive behavior or encourage action.

Intrinsic Motivators

Benefits that come automatically from using a product or doing something.

Audience Benefits

An advantage or positive outcome that the audience gains from a presentation, product, or service.