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A(n)________ process has high customer contact where the service provider interacts directly with the internal or external customer.
External Incentives
Rewards or motivations that come from an external source, used to influence behavior or performance.
Internal Theories
Concepts and models developed within an organization or discipline to explain processes, behaviors, or phenomena.
Variables
Elements, features, or factors that are likely to vary or change within the context of a study or an experiment.
Dual-route Theories
Theoretical approaches suggesting two separate pathways or mechanisms in the brain for processing information, often used in the context of reading and language comprehension.
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