Describe the Difference Between Front Office and Back Office Operations

question 79

Essay

Describe the difference between front office and back office operations from the standpoint of scheduling customer jobs.

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Definitions:

Acknowledging

The act of recognizing or admitting the existence or truth of something.

Postponing

The strategy of delaying production or customization of a product until customer preferences or requirements are known.

Personal Selling

A direct form of selling where salespersons interact face-to-face with customers to explain or demonstrate the benefits of their product or service.

Standardized Good

A product that is uniform in quality and specifications across all units and is often mass-produced.