Scenario E.1 SimQuick Is Being Used to Simulate the Following Bank Process

question 46

Multiple Choice

Scenario E.1
SimQuick is being used to simulate the following bank process:

Customer arrivals at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes. The Line Buffer holds 6 customers. If a customer arrives and the buffer line is filled, the customer leaves. The Work Station Teller's processing time per customer is normally distributed, with a mean of 3.0 minutes and a standard deviation of 0.5 minutes. The Served Customer Buffer in the flow chart is used to count the number of customers processed during the period simulated. A 2-hour period was simulated.
The SimQuick simulation is run, and the results are as follows:

-Use the information in Scenario E.1. Approximately what percentage of total customers who arrived during the 2-hour period found the buffer full and were not able to enter?

• A) 87%
• B) 13%
• C) 94%
• D) 6%

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Definitions:

Development Phase

A stage in the lifecycle of a project or product focused on research, design, and development activities before commercial production begins.

Volatility

A statistical measure of the dispersion of returns for a given security or market index, often used to quantify the risk of a security or portfolio.

Full Cost Method

An accounting method used in the oil and gas industry where all exploration, development, and production costs are capitalized and amortized over the life of reserves.

Impaired Indicators

Warning signs or evidence that an asset's value has decreased significantly, necessitating a review for potential impairment.