SimQuick Is to Be Used to Simulate the Following Bank

question 37

Essay

SimQuick is to be used to simulate the following bank process: Customers arrive at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes The Line Buffer holds 6 customers.If a customer arrives and the buffer line is filled,the customer leaves.The Work Station Teller's processing time per customer is normally distributed,with a mean of 3.0 minutes and a standard deviation of 0.5 minutes.The Served Customer Buffer in the flowchart is used to count the number of customers processed during the simulation period.A 2-hour period is to be simulated and the simulation should be repeated 30 times.Determine:
a)The number of customers served during the 2-hour period;
b)The percentage of customers who arrived at the bank and left because the buffer line was full;
c)The utilization of the teller (% of time working)during the 2-hour period;

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Definitions:

Intranet Survey

A research tool deployed over an organization's internal network to gather data, opinions, or feedback from its members.

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The process of examining something carefully with the goal of ensuring compliance with standards and preventing defect.

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The act of guiding or influencing a group towards achieving a common goal, often involving strategic thinking and motivational skills.

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