Scenario B.1 a Single Volunteer Octogenarian Usher Can Scan Tickets with a with a Handheld

question 36

Multiple Choice

Scenario B.1
A single volunteer octogenarian usher can scan tickets with a handheld device and direct theater patrons to their seats at a rate of 30 per hour with an accuracy rate approaching 23%. On average, about twenty-five customers arrive every hour for assistance and always wait, regardless of how long the line gets. Arrivals are governed by the Poisson distribution and service is governed by the exponential distribution.
-How busy is the octogenarian usher described in Scenario B.1?

• A) 74% busy
• B) 83% busy
• C) 91% busy
• D) 100% busy

---

Definitions:

Microsystem

The immediate environment in which an individual lives or operates, such as the family, school, peer group, or workplace, in ecological systems theory.

Social Environment

The immediate physical and social setting in which individuals live or in which something happens or develops, encompassing the cultural, economic, and social circumstances affecting the life of an individual or community.

Well-being Boosting

Practices or interventions aimed at improving an individual's mental, physical, and emotional health, enhancing overall quality of life.

Positive Psychology Coaching

A coaching approach that focuses on leveraging strengths and fostering well-being to achieve personal and professional development.