An Operations Manager Decides That Customers Should Be Processed Based

question 46

Multiple Choice

An operations manager decides that customers should be processed based on the anticipated duration of their request instead of their arrival time. The system has been changed in what fashion?

• A) number of phases
• B) server efficiency
• C) priority rule
• D) line arrangement

---

Definitions:

Child and Dependent Care Expense Credit

A tax credit offered to taxpayers to offset costs for the care of children or dependents, to allow them to work or look for work.

Maximum Amount of Expenses

The highest allowable sum that can be counted as an expense for tax or budgetary purposes.

Joint Returns

A combined tax return filed by legally married couples who choose to report their incomes, exemptions, and deductions on the same tax return.

American Opportunity Tax Credit

A financial credit for approved higher education expenses incurred for an eligible learner within the first four years of their tertiary education.