There Are Three Consecutive Steps in a Customer Service Process

question 33

Multiple Choice

There are three consecutive steps in a customer service process.The first two steps are each capable of serving 25 customers per hour while the third step can process only 20 customers per hour.Which of the following statements regarding this system is TRUE?

• A)The entire system is capable of processing 25 customers per hour.
• B)There are floating bottlenecks in the system.
• C)If the first two steps are run at full capacity,then the third step has a waiting line.
• D)The first and second steps are bottlenecks for the system.

Analyze the effects of shifts in supply and demand on producer surplus.

Evaluate the impact of cost changes on consumer and producer surpluses.

Calculate producer surplus given cost and market price information.

Differentiate between the concepts of opportunity cost, cost of production, and producer surplus.

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Definitions:

Deaths

The permanent cessation of all vital functions in a living organism, marking the end of life.

Workplace

A location or environment where people are employed and perform tasks related to their job.

Medicaid

A health care program in the United States that provides medical benefits to low-income individuals and families.

Fee Schedules

Lists detailing the charges or fees for specific services or procedures provided by professionals or institutions.