People Often Evaluate the Quality of a Service on the Basis

question 99

True/False

People often evaluate the quality of a service on the basis of psychological impressions.

---

Definitions:

Psychotic Transference

A phenomenon in psychotherapy where patients project feelings or attributes onto their therapists, believing them to be figures from their own past, sometimes manifesting in delusions or psychosis.

Self/character Disorders

Self/character disorders refer to a range of psychological disorders characterized by enduring patterns of inner experience and behavior that deviate from the expectations of the individual's culture, leading to distress or impairment.

Defensive Splitting

A psychological mechanism in which a person views themselves and others as entirely good or entirely bad to manage conflicting emotions.

Self-psychology

Self-psychology is a psychoanalytic theory focusing on the development of the self through relationships, emphasizing empathy and the therapist-client bond.