Examlex
If a product initially fails to live up to the customer's expectations, which dimension of quality might salvage the sale and the company's reputation?
Drive-Reduction Theory
A theory in psychology that posits the reduction of physiological needs is a primary motivator for behavior.
Tension Reduced
A state or process whereby physiological or psychological tension is decreased.
Stability
The state or quality of being stable; firmness in position.
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