What Is One Reason That Six Sigma Is More Difficult

question 79

Multiple Choice

What is one reason that Six Sigma is more difficult to apply to service processes?

• A) There is no manual that suggests how Six Sigma can be applied to services.
• B) The work product is more difficult to see.
• C) There is no way to measure process capability of a service product.
• D) The National Six Sigma Society cautions against using it for services.

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Definitions:

Economic Profit

The difference between total revenue and total costs, including both explicit and implicit costs, measuring the performance exceeding opportunity costs.

Short-Run Equilibrium

The condition in which supply and demand are equal at a particular price level, within a short time frame, before all variables have fully adjusted.

Profit-Maximizing

The process or goal of a firm to adjust its production and sale strategies to achieve the highest possible profits.

Four-Firm Concentration Ratio

A metric that measures the total market share controlled by the four largest firms within an industry, used to assess the competitiveness of the market.