Which One of the Following Techniques Will Help Management Trace

question 134

Multiple Choice

Which one of the following techniques will help management trace customer complaints directly to the process involved?

• A) cause-and-effect diagram
• B) quality circles
• C) quality engineering
• D) specification management

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Definitions:

Duress

A situation where an individual performs an act as a result of violence, threat, or other pressure against them.

Economic Duress

Refers to a situation where one party compels another to agree to a contract under threats or pressure that deprive the victim of their free will.

Misrepresentations

False statements or lies that can affect contracts and agreements, leading to possible legal action for rescission or damages.

Economic Duress

A situation where a person or entity is forced to enter into an agreement or transaction due to financial pressure or threats.