The Process That Facilitates the Placement of Orders and Identifies

question 85

Multiple Choice

The process that facilitates the placement of orders and identifies, attracts, and builds relationships with external customers is called the:

• A) customer relationship process.
• B) new service development process.
• C) order fulfillment process.
• D) supplier relationship process.

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Definitions:

Eighth Customer

Refers abstractly to a particular order or position of a customer, often without a specific context.

Marginal Benefit

The extra pleasure or benefit obtained from consuming an additional unit of a product or service.

Marginal Cost

Marginal cost is the increase in total cost that arises from producing one additional unit of a product or service.

Optimal Quantity

The quantity that generates the highest possible total profit.