Jason Received the Sales Report and Noted How Badly the Southern

question 82

Multiple Choice

Jason received the sales report and noted how badly the southern sector performed.As he prepared the presentation for the weekly executive meeting,Jason decided to focus his remarks on the northern and western sectors,which had record sales levels,and refrain from mentioning the southern numbers.This scenario focuses on the communication barrier of

• A)filtering.
• B)selective perception.
• C)emotional disconnects.
• D)semantics.

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Definitions:

Prejudice Development

The process by which individuals form biased or preconceived judgments or opinions about others before obtaining full knowledge or understanding.

Classical Conditioning

A learning process in psychology that involves pairing a previously neutral stimulus with an unconditioned stimulus to elicit a conditioned response.

Negative Information

Data or facts that are undesirable or create adverse impressions.

Social Groups

Collections of individuals who interact and share certain characteristics, beliefs, values, or a sense of unity and belonging.