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Michele is being considered for a managerial position at Halliburton.She completes a TAT as part of an assessment center exercise for prospective managers.Facilitators will examine the results carefully for their manager choices knowing that
Victor Vroom
A psychologist known for his work on the expectancy theory of motivation, which suggests that individuals' behavior is influenced by their expectations of outcomes and the value they place on those outcomes.
Service Performance Behaviours
Actions and activities performed by employees that contribute to the delivery of high-quality service to customers.
Charismatic Leadership
A leadership style in which the leader uses their charm and attractiveness to inspire enthusiasm and loyalty among followers.
Authentic Leadership
A leadership style that emphasizes genuine, ethical behavior, transparency, and building trust with followers.
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