Analyzing Zappos Success Using Herzberg's Two-Factor Theory of Motivation Would

question 88

Multiple Choice

Analyzing Zappos success using Herzberg's two-factor theory of motivation would suggest that addressing

• A)hygiene factors,like being among the best paid employees in the retail industry,are the only reason for the firm's success.
• B)content factors,like the collaborative atmosphere each employee creates are the only reason for the firm's success.
• C)motivators,like the autonomy in customer service,are the only reason for the firm's success.
• D)hygiene factors and motivators all help to contribute to Zappos' success.

---

Definitions:

Normal Model

Another term for the normal distribution, a bell-shaped curve that represents the distribution of many types of data in statistics.

Mathematics Test

An examination designed to assess one's knowledge or proficiency in mathematics.

Normal Model

A statistical distribution that is symmetric and bell-shaped, describing how continuous data is distributed around the mean.

Scores Above

Refers to performance measures or results that exceed a specific threshold or benchmark.