Which of These Is NOT Included in the Textbook as a Key

question 160

Multiple Choice

Which of these is NOT included in the textbook as a key to Zappos unique management style?

• A)Executives don't have offices.Except the lawyers
• B)Customer service representatives are encourage to take their time and build a relationship with the customer.
• C)There's an emphasis on team building and family.
• D)All employees are given stock options after their training program.

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Definitions:

Ability To Reason

The capacity to think logically, understand principles, and solve problems.

Science

The use of reason to move from observable, measurable facts to hypotheses to testable explanations for those facts.

World Exists

The acknowledgment of the reality of the physical universe and everything in it.

Barrier To Critical Thought

An obstacle or factor that impedes the ability to think clearly, logically, or objectively.