Describe How Perception Informs How We Make Sense of Our

question 108

Essay

Describe how perception informs how we make sense of our environment.

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Definitions:

Psychological Contract

An unwritten agreement or set of expectations between an employee and employer about mutual obligations.

Organizational Commitment

The psychological attachment and loyalty an employee feels towards their organization, often characterized by a willingness to maintain membership and contribute to organizational goals.

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance, productivity, and overall well-being.

Friendlier Service

Describes a customer service approach that emphasizes warmth, friendliness, and a personal touch to enhance customer satisfaction and loyalty.