Examlex
Which of the following groups of programs is not viewed as being part of an overall affirmative action program?
Field Servicing
The process of providing maintenance, repair, or support services for products or equipment at the customer's location.
Quality Cost Report
A report that summarizes the costs associated with ensuring products or services meet quality standards, including prevention, appraisal, and failure costs.
Defective Products
Items produced that do not meet the quality standards set by the company or industry, leading to potential returns or losses.
Internal Failure Cost
Costs associated with defects found before a product reaches the customer, including scrap and rework expenses.
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