One Big Ten University Wanted to Determine Whether a Wellness

question 42

Multiple Choice

One Big Ten University wanted to determine whether a Wellness Program that focused on walking to enhance employee health would cut down on employees' use of health benefits.Employees in the Liberal Arts department were invited to participate and received a $25 gift card to Best Buy for taking part in the program.Employees in the Engineering department did not participate in the program.Health benefits data was examined for both departments. The scenario described above represents which type of research study?

• A)A case study.
• B)A survey.
• C)An experimental field study.
• D)A laboratory study.

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Definitions:

Customer Service Factors

Elements that influence the quality of support and service provided to customers, including responsiveness, empathy, reliability, and communication.

Logistics System

The organized network of activities involved in moving resources, goods, and information from point of production to end users.

Supply Chain

A system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.

Marketing Strategy

An organization's comprehensive plan to reach and attract customers to buy its product or service, encompassing market research, target markets, marketing mix, and budget allocation.