Which of the Following Represents a Common Way to Manage

question 116

Multiple Choice

Which of the following represents a common way to manage capacity in the service sector?

• A) appointments
• B) reservations
• C) changes in staffing levels
• D) first-come, first-served service rule
• E) "early bird" specials in restaurants

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Definitions:

Concrete Operational

A stage in Piaget's theory of cognitive development where children gain the ability to think logically about concrete events.

Analogies

Comparisons made between two things that are otherwise unlike, intended to explain or clarify some unfamiliar or difficult idea or object by associating it with something more familiar.

Mathematical Operations

Basic procedures, including addition, subtraction, multiplication, and division, used in mathematics to calculate and solve problems.

Schema

A cognitive framework or concept that helps organize and interpret information in the brain.