Which of the Following Is a Measure of Queue Performance

question 5

Multiple Choice

Which of the following is a measure of queue performance?

• A) utilization factor
• B) average queue length
• C) probability of a specific number of customers in the system
• D) average waiting time in the line
• E) all of the above

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Definitions:

Direct Materials Price Variance

The difference between the actual cost of materials used in production and the expected (standard) cost, indicating how effectively a company controls its raw material expenses.

Standard Labor Hours

The anticipated amount of time required to produce a unit of output under normal conditions, used in budgeting and variance analysis.

Direct Labor Time Variance

The difference between the actual hours worked and the standard hours expected, multiplied by the standard labor rate.

Actual Costs

The real costs incurred corresponding to specific operations or transactions, as opposed to estimated or budgeted costs.