Students Arrive Randomly at the Help Desk of the Computer

question 85

Multiple Choice

Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution, and the service times follow the negative exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 20 students per hour. What is the average service time for this problem?

• A) 1 minute
• B) 2 minutes
• C) 3 minutes
• D) 5 minutes
• E) 20 minutes

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Definitions:

Largest Organisation

The biggest or most extensive entity in terms of structure, scope, or membership within a specific context or sector.

Introspection

The examination of one's own conscious thoughts and feelings, often used as a method in psychological studies.

Soft Drink

A non-alcoholic, flavored, and often carbonated beverage.

Empiricism

The theory that knowledge arises from sensory experience, emphasizing observation and experimentation in the accumulation of knowledge.