Customers Take a Number as They Join the Waiting Line

question 92

Essay

Customers take a number as they join the waiting line of the customer service counter at a discount store. There are two customer service agents. Provide the most likely characteristics of this system.
a. name of model
b. number of channels
c. number of phases
d. arrival rate distribution
e. service time distribution
f. population size
g. queue discipline

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Definitions:

Long-Term Memory

A type of memory responsible for the storage of information over an extended period, from days to decades, involving facts, experiences, and skills.

Sensory Memory

The shortest-term element of memory, where sensory information is retained for very short periods, usually under a second.

Executive Control System

A cognitive system responsible for planning, decision-making, problem-solving, and regulating attention and thoughts, critical for goal-directed behavior.

Rehearsal Loop

A cognitive process involving the repetition of information to keep it in short-term memory or to encode it into long-term memory.