Starbucks Coffee's Use of Geocoded Demographic and Consumer Data in Site

question 51

True/False

Starbucks Coffee's use of geocoded demographic and consumer data in site selection decisions is an example of the use of a Geographic Information System, or GIS.

Explain the implications of collective bargaining on workers and the bargaining unit.

Understand the role and functions of the National Labor Relations Board (NLRB).

Assess the legality of employer actions against unionization efforts.

Discuss the concept of a right-to-work law and its implications on employment and union membership.

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Definitions:

Sales Support Personnel

Employees who enhance and help with a firm’s overall selling effort, such as by responding to the customer’s technical questions or facilitating repairs.

Technical Information

Specialized knowledge or details about products or services, often used in manuals, specifications, and customer support materials.

Customer's Questions

The inquiries made by consumers to gain more information or clarification about products or services.

Legal Action

A process of pursuing justice through the court system involving legal proceedings.