Service Blueprinting Is a Process Analysis Technique That Focuses on the Customer

question 109

True/False

Service blueprinting is a process analysis technique that focuses on the customer and the provider's interaction with the customer.

---

Definitions:

Least Restrictive Environment

A principle in special education that students with disabilities should be educated alongside their non-disabled peers to the maximum extent appropriate.

Education Of All Handicapped Children Act

A landmark legislation in the United States that mandates the right to public education for all children with disabilities, enacted in 1975.

Autism Spectrum Disorder

A developmental disorder characterized by difficulties in social interaction, communication, and by restricted or repetitive patterns of thought and behavior.