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Deming's Writings on Quality Tend to Focus on the Customer

question 95

True/False

Deming's writings on quality tend to focus on the customer and on fitness for use, unlike Juran's work that is oriented toward meeting specifications.


Definitions:

Genetic Program

The predetermined sequence of developmental or behavior patterns in organisms due to the expression of genes.

Male or Female Genitals

The external and internal reproductive organs in males and females, respectively, involved in sexual reproduction and function.

Reproductive System

The biological system comprised of organs and structures in both males and females responsible for the production of offspring through sexual reproduction.

Social Constructionism

A theory that suggests our realities are shaped through our experiences and social interactions.

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